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"Poor service due to un-trained staff, kitchen taken on too much, to cope with, Wine outrageously expensive, food passible. would have been cheaper to go A La Carte, but a colleague said her's ordered this was was vile."
Phone: +441553773713
Address: Hanse House, South Quay, PE30 5GN, King's Lynn and West Norfolk, United Kingdom
City: King's Lynn and West Norfolk
Website: https://www.therathskeller.co.uk
Monday: 10:00-23:00
Tuesday: 10:00-23:00
Wednesday: 10:00-23:00
Thursday: 10:00-23:00
Friday: 10:00-01:00
Saturday: 10:00-01:00
Sunday: 10:00-21:00
Dishes: 38
Amenities: 25
Categories: 5
Reviews: 2297
I realise its tricky serving a group of 20 people, but this was one of the worst Christmas meals I have attended. The quantities were very meagre (one slice f smoked salmon for the starter and the smallest ever posset you are likely to see for pudding! but the worst issues were the fact a lot of the meals arrived cold (the roasts had to be sent back to be microwaved to a luke warm state and several people weren't brought their main course at all. At least when it arrived it was warm, but most people had finished their mains when mine arrived. ...and it had to be requested- the waitress staff didnt even realise or check everyone had a plate! Very disappointing and definitely wont be visiting here again. At £30 per head more is expected.
We hired the beautiful beamed room for a family private dining and Murder Mystery evening. There were 10 adults and one child , we could select our choice of meal in advance, there was a wide selection and everyone was happy with their 3 course meal, the wine is good and fairly priced. Rebecca and her team looked after us impeccably throughout the entire evening and we all have no hesitation recommending this venue restaurant to anyone else !! Thank you Rathskeller and Hanse House.
I never expect a lot food wise with a works Christmas party but this year I was pleasantly surprised. The choice of courses was good and main meal of traditional turkey was lovely! The Bar was busy but the staff were still very attentive getting us extra sauces and gravy. An extra bonus was that there was live music on once we had finished our meal which was really good. All in all one of the best Christmas parties we've had locally.
Restaurant is a short walk from an ncp car park down a narrow cobbled road, it is alongside the river but no views of said river from inside. We entered through the bar downstairs and were shown up to the tables, all of which were available. The menu was limited but had something for mast tastes. The staff were friendly. Food was excellent, and reasonably priced.
Poor service due to un-trained staff, kitchen taken on too much, to cope with, Wine outrageously expensive, food passible. would have been cheaper to go A La Carte, but a colleague said her's ordered this was was vile.
