1 /5
Rating
★
We arrived to find that we had a table inside after being told on the phone it would be outside. The table we were sat at was hotter than outside as behind glass and sun pouring in, we asked to move a little further back...and away from the people sat directly behind us (social distancing and all we were definitely less than meter from them) and away from the blazing sun, the managers response was “If you don’t like it leave.” So we tried to make it work. We were there for our sons birthday, I had spent hours making him the Lego police and fire cake he wanted. I wanted to keep it out of the sun. I appreciate it couldn’t go into the kitchen like in the good old pre-COVID days. So, I asked if I could put it on a chair which was placed in the corner, in the shade away from anyone. Manager again confronted me saying it had to go on our roasting hot table and “if you don’t like it LEAVE” so we did. There were two other members of staff who looked very embarrassed by his behaviour and tried to help but he just cut them short. Another openly apologised about his behaviour. Such a shame as our son LOVES Pizza Express and it was a birthday surprise going there with his grandparents who had travelled an hour to get there. All was not lost we all had a wonderful time in our cool back garden with the most delicious pizzas from Amore. On another aside, there was no hand sanitiser on the way in, this surely is a must!