Paul - Table reservation

The staff here need to be trained on customer service, absolutely appalling, it’s as if they were being forced to work here. They knew we were waiting to be served kept looking at us and ignoring us, when we finally got served we were over charged. She kept saying it’s more expensive to eat in, till I showed her the receipt and she agreed she had made a mistake, no apologies. Went upstairs tables dirty, and the toilets are the worst I’ve seen overflowing sanitary and waste bin, everything needs a deep clean. Avoid

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I had a problem ordering a cake over the website. I contacted them by email and they sorted my order very fast, it was ready for the collection the next day. the next day when I went to the shop, the dame on the desk was very friendly and offers excellent customer service. the cake was absolutely amazing, light and tasty. he made my partner very happy for her birthday and we both loved the cake! if I could give 10 stars, I would!

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Best French patisserie I 've tasted outside France. The 'gourmandise ' was fresh, crispy and delicious. Not too busy mid morning.

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This was not be one of Paul's best. Pastries were okay but coffee was well below good. Atmosphere was fine but not special.

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beautiful personal, great atmosphere and the most beautiful cake and coffee. highly recommended. a reason to visit oxford.

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