1 /5
Rating
★
bad writing this having worked in this type of business for a while now, but as this meal was booked and reviews were definitely a contribution for it I feel I should warn' others. First impression was very below average. The bar was busy with...what I presume was locals, but being taken into the restaurant area there was no one. Decor was extremely outdated, tables mismatched and to be honest needed a good clean. Having rang twice to confirm a table for 6, there wasn't one set up so instead was sat in the middle on a 10, fine. Reading the menus I found they were all stuck together from sauce I presume. Ordered drinks to then have the lady return to say no merlot, fine. Ordered food, for the lady to return 20 minutes after ordering to advise the pie of the day, was no longer steak and ale but the Christmas Pie. No thanks. Once the food came (which was at all separate times I must add, being first and last about 20 minutes apart) and requesting more cutlery and condiments abit too many times, we finished up, paid and left. I hate to leave bad reviews, I could tell the two ladies were trying but could see they were clearly understaffed and overwhelmed. Clear example being that when my food was placed in front of me some onion rings fell off the plate onto the chair next to me. Instead of picking it up, the server apologised and then walked away. Only for it to stay there for the duration of the meal. If I could offer advice, it would be to invest in an update, more preparation incase of a busy period and knowing the menu and food available before taking a tables order, resulting in not having to waste time back and forth to the kitchen to ask what the soup of the day or pie is. Good luck.