The William Wygston

My wife and I, and two long-time friends had dinner here and it was quite a good experience, but as per many visits in the past there was a slight niggle that stops me from saying the meal was excellent. As usual we ordered through the app, and the drinks were soon brought to the table. It wasn’t long before the first two meals arrived, and I immediately told the member of staff that delivered them that they had been a bit mean on my coleslaw as there was hardly any in the dish it came in. Now you’d think that she would have apologised and rectified the problem, but no, she just laughed, turned on her heel and went into the kitchen. I was thinking that she may bring more out with the other two meals, but alas that didn’t happen. The other two meals arrived shortly after the first two and were delivered by the same person, who quickly put them on the table and left rather sharpish. Our friend then noticed that she had very little beans and cheese on her baked potato, so she decided to speak to a member of the staff when one of them next came up to the dining area. That didn’t work out too well as the person that brought the meals came up to the table and asked if everything was alright with the meals, but left without us answering, so the service we got was certainly below par. Apart from being short-changed on some of the items on our plates the meals were fine. We always come back to this pub, as no matter how many little grumbles we have about things that are not as they should be, we always consider that we get good value for money, and the meals are normally okay – pity about the staff on this occasion.

• Útil
• Não útil
• Responder

I just popped in for a pint on my way back from somewhere, one 'Spoons is much the same as another and the Doom Bar is almost always perfect but I just wanted to drop in a short 'review ' as two things wound me up regarding the service. Firstly, the young guy that served me (about 13:00? was one of the most miserable people I 've ever had serve me who wasn 't actively rude. He has a lot to learn about customer service; I really don 't want a false smile and an American style 'Have a nice day, now! ' but actually speaking to the customer might help. Secondly and this can be a real problem in certain Wetherspoons the other person serving, a woman, blatantly ignored me and served a regular first, even though he had come to the bar a couple of minutes after me. I didn 't say anything as the male (see above was just finishing off another customer, but I hate this selective style of queueing.

• Útil
• Não útil
• Responder

The manager frightened me to death it does not feel like a pub ive never been so scared to walk in a pub n drink lorraine is frightening i will certainly be calling witherspoons Head office to complain abaolute no need

• Útil
• Não útil
• Responder

Went for breakfast with my son. Food was good and stayed hot after forgetting to get sauces. Staff levels seemed a bit low but we were served quickly.

• Útil
• Não útil
• Responder

nice breakfast this morning. Cheap and cheerful. Toast was a little cold but everything else was perfect.

• Útil
• Não útil
• Responder