Ruth's Chris Steak House Pikesville

A bit disappointed in the overall experience. Took a while to get a server to come to our table. At the end of the night, they automatically added tip to our bill for a group of five. When they brought the credit card slip to sign, the itemized receipt was no longer there to confirm that the tip had already been added. Quite deceptive on their part. I called the next day to get it rectified when something did not seem right. Should not have occurred in the first place. Will make me think twice about going back or recommending the place to someone

• Útil
• Não útil
• Responder

Limited staff was present during service. Service was great until we received our entrees. Then the restaurant got very busy and service slowed exponentially. Our party of was at the restaurant for a total of hours, and not by choice. The food is exceptional and we were happy to enjoy each other’s company for so long, we would have enjoyed more beverages had we seen our waitress

• Útil
• Não útil
• Responder

The tenderloin skewers and tenderloin sandwich were over cooked. Medium was well done and medium rare was medium. Did not complain since it initially took a long time to get the order. We were a table of and we were not told the gratuity was automatically included in the bill so we included a full gratuity in the payment and did not catch it until we got home. Very deceptive

• Útil
• Não útil
• Responder

Celebrated birthdays for the two men in our part of Everything was great and I enjoyed my second crab cake the next day

• Útil
• Não útil
• Responder

We celebrated our anniversary here and loved the food

• Útil
• Não útil
• Responder