Padrone Pizza - Reservar uma mesa

On balance one star is all we can give our experience. The good: 1. Waitress was professional, pleasant and very apologetic for slow service. 2. Waitress took responsibility and worked to resolve the issues we experienced. 3. Pizzas did taste good when we eventually received them. 4. We asked and they agreed to give us discount due to poor experience we received. The bad: 1. Took over 1 hour 30 minutes to receive our pizzas that apparently took only 2 minutes to cook. 2. Three other tables all served pizzas before us despite the fact they arrived in the restaurant after us. 3. We were originally advised that the reason for the delay was due to us ordering starters. We only ordered one portion of mozzarella sticks which arrived within 5 mins of the order going in so unsure why that held up the 2 minute to cook pizzas for 1 hour 30 mins. 4. Manager never spoke to us about the issues experienced and left it to the waitress.

• Útil
• Não útil
• Responder

Stuart was unbelievable friendly and welcoming. His service is always top notch and it makes the experience. As usual the food was great, Stuart’s coffee making skills are better than some of the big chains. Will definitely be back to get service with a smile and banter from Stuart soon.

• Útil
• Não útil
• Responder

I love carbonarra and I ask my partner to try it as I heard good reviews but how wrong was i. Carbonarra was as dry as a bone and no garlic. Carbonarra does not get cream but it needs egg yolk for the silky creamy flavour. I promise I'll not be back.

• Útil
• Não útil
• Responder

Very warm welcome, all staff serve with a smile massive thanks to Matt for his friendly service. A very cosy atmosphere and the food was delicious, highly recommended.

• Útil
• Não útil
• Responder

My pizza was delicious! I can totally recommend it to everyone who visits Helensburgh. Great Italian Pizza.

• Útil
• Não útil
• Responder