1 /5
Média de Avaliação
★
Loved this place initially, however after years of custom the owner refused to honour a voucher given as a wedding present before national lockdown.After trying to discuss this, I was met with unprofessional, sarcastic, and antagonistic language from the owner.Although I understand 2020 has been difficult for the hospitality industry, it has also been difficult for consumers, and by not honoring a voucher they have lost custom, and future income from us.The owner challenged me as to why they hadn't seen me for their takeaway service they ran during lockdown, and used the vouchers then, oblivious to the fact that people who care for vulnerable people should have minimised unnecessary contact with others.I have always had great experiences with The Giant's Rest, Christmas Day dinner, family get-togethers, relaxing Sunday afternoon rest on a dog walk over the Downs, however I am utterly appalled at the way the owner conducted herself today, and will no longer be visiting, or recommending in future.