1 /5
Média de Avaliação
★
We stopped for a lunch as we had been to this pub before and had had a good experience. Unfortunately whilst the food was great, the service today was appalling. We had ordered a side of fries ith pur food, and it was soon obvious to us that the waitress had forgotten to order. That's fine, everyone makes a mistake, but when we chased the order we had no feedback on what was happening and more importantly no apology! After we had complained again because the fries still hadn't arrived. The bar manager basically blanked us, still no apology. When we asked for the bill, again no apology, we said we were not paying for the fries, again no apology, then the bill arrived with no service charge which we would not have paid anyway. But unfortunately us being honest didn't look at what had been tapped on the contact less and the bar staff had added service charge which we didnt realise and definitely wouldn't have paid for. Lesson learnt for us to check in future but for others attending the pub to be mindful of. Shame as food was good