3 /5
Média de Avaliação
★
★
★
Hello, unfortunately we were hoping for more from our stay. As soon as we arrived we were puzzled that at the reception of a traditional Bavarian hotel we could only be helped in English . Unfortunately, information on offers and services was only available on request. The staff at the front desk often seemed overwhelmed and not very communicative. The hotel was apparently busy during our visit, so we had to park outside. Description also very poor. Food and drink selection were fine for us. Unfortunately, the service for subsequent delivery of the drinks can also be expanded here. We had to wait a very long time. The supply of drinks during the day or at the pool can also be expanded, as this was only available sporadically. We liked the idea of the drinking bottles. Unfortunately, the drinking station was defective several times, so that the drinks splashed in all directions and everything was sticky and dirty. Another drinking station would be desirable, as well as a prior cleaning of the drinking bottle. The pool, fitness and spa area seemed neat and clean. We had a lot of fun swimming. Unfortunately, access to the pool is a bit awkward. Water temperature was pleasant to hot. Child care is not recommended. Was there as a father to see what the offspring were up to and found dealing with other children borderline. For example, we were on the playground and the supervisors sat in the shade while smaller kids twirled around in, on and around the climbing frame. Baby play corner was okay in terms of equipment, but difficult to find and always untidy. The layout of the rooms is also nicer for a family hotel. Rooms are old, but very clean. Bathroom equipment was new and clean. But you can tell the renovation backlog in the entire hotel and the grounds. We expected more family friendliness in a family hotel. Probably won 't come back.