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"Used to be one of my favorite restaurants but after covid they changed the take out menu so everything is a la cart I waited 2 years for them to change this policy before posting this review. Everyone does not have the luxury of a hour interrupted lunch break and most of those people can’t afford to pay more for less."
Phone: +13016569755
Address: 7715 Woodmont Avenue, Bethesda, 20814, United States Of America, Besthesda
City: Besthesda
Monday: 11:30 -21:30
Tuesday: 11:30 -21:30
Wednesday: 11:30 -21:30
Thursday: 11:30 -21:30
Friday: 11:30 -21:30
Saturday: 12:00 -21:30
Sunday: 12:00 -21:00
Dishes: 19
Amenities: 5
Categories: 5
Reviews: 588
This restaurant has one of the best French dip sandwiches and fries I’ve ever had in my life . The sandwich has great bread , flavorful meat that melts in your mouth, and served with some golden brown fresh cut fries .Why the low Google rating ? Well , I cannot get over the fact , that you cannot order French fries for carryout . Their policy states that the take out fries fail to meet their standards of quality . I understand that . I think anyone who ordered French fries to go in their life knows the risk. They could get cold and soggy . I can even understand refusing to do French fries on online orders or Uber eats because the amount of time the fries will sit in a box.However , I went to the restaurant in-person and tried to order a French dip sandwich and fries to go . I work right down the street . The hostess and manager both refused. They are telling me to my face that I can’t get a side of fries with the $28.00 sandwich .I then proposed a hypothetical: “I could sit at the bar , order the food for here and then get a togo box and leave.” The manager said that was allowed . How stupid is that ? Let’s waste everyone’s time by circumventing this ridiculous French fry policy . So that’s what I did . I sat at the bar, ordered food and immediately packed it up and left. Tipped the bartender for fulfilling my wish.I work a blue collar job down the street. I don’t have time to sit in the beautiful lounge and wine and dine. I’m regular guy looking to enjoy the good food the restaurant offers.I will change my rating to 5 stars when they eradicate this oppressive French fry policy. Let me get fries when I order takeout . Thank you .
I am a regular at Woodmont Grill, been rocking Woodmont for over thirty years and love their Hawaiian steak. Was in Woodmont Grill today and order Salmon. They did not have broccol, asparagus (only chilled) and I didn't eat the other sides. I spoke with the GM Aaron and asked could I get a house for my side because I didn't eat any of the sides. He said that would be an additional cost, they couldn't accommodate me. I told him that I'm a loyal dedicated customer for over thirty years and was applaud that he wouldn't accommodate me. Aaron could care less!!! I even told him that I was going to throw the side (spinach) away because I didn't eat it. Aaron could care less. I asked him about customer service, making the customer happy. He didn't care about that. Well bye Woodmont Grill, I can't. They would rather lose a customer in lieu of accommodating them. Mastro's would have NEVER!!! And Mastro's is upscale. I would ordinarily give Woodmont Grill a five star but not the experience that I had today. Aaron you should be ashamed as a GM that's been here for 20 years, smh
food really good but management is pompous to say the least. Been eating there for 20+ years and the first time I take food to go the kale salad is half the size as regular. I call and manager fights me over it. I’ve probably been eating that kale salad longer than the manager has been there. Smug remarks and just 0 ounces of care from the last manager I spoke with. Ive eaten there probably 200+ times in my life and never had someone talk to me so smug. Must be new management. I’m actually less upset about my half portion salad the response from management. Wasn’t even asking for money back, just wanted the size salad I had paid for what a clown show.
WG has been nothing if not consistent with the quality of the food they deliver to the table. That being said, they have consistently removed menu favorites that had been staples. The chicken tenders platter, the loaded baked potato, then recently the Rainbow roll, and the Asian steak salad. They did however bring back the 5 nut brownie Sunday. So, with that being said, perhaps they will continue with a trend to bring back other favorites. A foodie would hope!
Used to be one of my favorite restaurants but after covid they changed the take out menu so everything is a la cart I waited 2 years for them to change this policy before posting this review. Everyone does not have the luxury of a hour interrupted lunch break and most of those people can’t afford to pay more for less.
