You will maybe be redirected
"Good choice of food. Really helpful staff. A fun evening with friends."
Phone: +13129822151
Address: 1800 N Halsted Chicago, IL 60614, 60614-5091, United States
City: Chicago
Website: http://willowroomchicago.com/
Monday: 17:00-21:30
Tuesday: 17:00-21:30
Wednesday: 17:00-21:30
Thursday: 17:00-21:30
Friday: 17:00-21:30
Saturday: 17:00-21:30
Sunday: 17:00-21:30
Dishes: 53
Amenities: 25
Categories: 5
Reviews: 3244
My wife and I wanted a nice, relaxed place to sit outside and have a fun dinner. We were very disappointed with the service. It took our waiter about 10-15 minutes to get to the table (which feels like an eternity while waiting to order drinks). They took our drink order and quickly returned with a cocktail and water, but the beer we ordered was delayed by a few minutes. Not a big deal, but then the night went south. We haven't seen our server in a long time. We felt our starter was a bit delayed when foodrunners showed up with our starters. No app in sight. We let them know and eventually the server brought our app. But by this point we were already in the middle of the meal. The food tasted good. Nothing out of the ordinary, but not bad. I admit the nachos were delicious. The mac and cheese we ordered had breadcrumbs but that was missing. Luckily, the server took care of it pretty quickly. We were never asked if we would like to have our drinks refilled. And after dinner we waited a long time for our check. It just seemed to take forever for everything. Neither of the problems on their own would have been a big deal, but together they made a somewhat uncomfortable experience. The waiter was nice and apologized. They also put together the starter for us which was lovely. Maybe it was a free night or maybe a new server but can't say I would recommend going on a Saturday night. We also enjoyed the outdoor seating area. It was a little tight, but the ambience was nice.
My wife and I were coming to a concert at Ramshead so we decided to double up and have our pre-show dinner there. We each had sandwiches and fries (nothing fancy) but it hit the spot, and we got a 10% discount and reduced parking because we also had concert tickets. Very convenient.
Really beautiful venueVery open room and pretty lighting and decorBathroom doors blend into the back wall to the right just before the kitchen.
Fantastic food as always. The service was great. The food was great. What else can you want
Good choice of food. Really helpful staff. A fun evening with friends.
