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"this location is only open for mobile orders. every time I have been there in the last few months, the kerl claims on the drive that they cannot command the loudspeaker and that they have to park and order it on the app. they can talk about the loudspeaker, but can't take over a command?"
Phone: (+1)3037069554
Address: 6721 S Potomac St, 80112, Centennial, US, United States
City: Centennial
Website: http://www.wendys.com/
Dishes: 10
Amenities: 3
Categories: 5
Reviews: 1221
If 0 *was available this place is it. 3 bad experiences and this Wendy 's is OUT. October 2021 waited 25 minutes in the drive through. March 2022 waited about 10 min for my order to be half wrong, went in and they made it right. Today was the worst. Ordered a $5 meal after waiting for about 7 min (behind 2 cars) and wanted a medium fry. Girl taking order told me she 'd have my total at the window. Told me it was $7.24??? What?? Although the sign says .95c apparently it 's more like 2 dollars for a medium fry. Asked for my reciept, was told it was in the bag. I wanted to get out of the way of the person behind me so I pulled forward to check my food. My no cheese burger had chess on it. My medium fry box was half empty, no receipt, no straw, no napkins. Pulled around and the lobby was locked. The drive through now had 10 cars waiting. Probability 0 that i would get any order correction from the girl who gave me a buck of back talk about my total. The burger went to a neighbor, so I spent $7 on a small fry, 4 nuggets and a cup filled mostly with ice. I will never return to this Wendy 's.
Grabbed a quick lunch here on my way home and am highly disappointed. Haven't been to Wendy's in so long and I think I remember why; the chicken nuggets were dry and cold, the fries were room temp and hard (like they had been sitting out for a while) and the bun was soggy and the patty was also room temp. I asked for hot honey sauce and received one that had burst open. Even the coke tasted watered down and lacked carbonation. Oh, and I also didn't get a receipt. Def didn't feel comfortable eating the rest of the meal after 2 bites but it's okay cause I wasn't hungry anymore lol
I am from out of town and all I had was a $100.00 bill. The amazing gentleman, Robin, who was at the window told me he did not have enough change. That was the only money I had on me. He then said that since I was polite, that the order was 'on him ' and he paid for my order. Even though it was only $21.85, his kindness is something that the world needs more of. I 'm beyond humbled by his generosity and I hope that it does not go unnoticed but those above him. Thank you Robin!!!
Pulled up to the drive thru and was told I could only do a mobile order due to short staff even though there was literally no one in the drive thru ahead of me. Pulled over and did the mobile order and while I did this no one else came through drive thru. When I received my order which included 4 frostys I was told that they’re out of spoons and was given ONE fork. I’m not really sure how ordering through the app helps with a staff shortage when the location is not even busy.
this location is only open for mobile orders. every time I have been there in the last few months, the kerl claims on the drive that they cannot command the loudspeaker and that they have to park and order it on the app. they can talk about the loudspeaker, but can't take over a command?
