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"I ordered a lamb roast dinner and unfortunately the lamb was not edible. In fact it was so poor I wouldn’t give it to my dogs. I rang the pub to complain and the manager wasn’t bothered whatsoever. Said it was the first complaint he had, as if I must be wrong. This isn’t surprising as his tone inside the restaurant is not friendly and welcoming."
Phone: +441388817395
Address: Richardson Place, DL16 7JQ, County Durham, United Kingdom
City: County Durham
Monday: 12:00-21:00
Tuesday: 12:00-21:00
Wednesday: 12:00-21:00
Thursday: 00:00-21:00
Friday: 00:00-21:00
Saturday: 00:00-21:00
Sunday: 00:00-21:00
Dishes: 29
Amenities: 22
Categories: 5
Reviews: 1603
Went to the Village Inn for a quiet meal with a couple of family members. Service was excellent, food was brilliant, however, a man I presume to be the owner came in and was shouting at the staff in front of customers. He was very rude, unprofessional and it really dampened them atmosphere in the place. Another customer had spoken to the member of staff in question and asked if they wanted anything said, to which they replied they didn’t. However I wouldnt feel right if I didn’t raise the issue as it is completely unacceptable for an owner to speak to his staff in that manner.
This was the second visit for lunch, we returned as our first visit food was lovely. This visit was a disappointment, maybe it was what we ordered but out of 5 meals only one was really enjoyed rest was ok. I would avoid the dinner as it was like left over veg heated up with smash for mashed potatoes. The meat was lovely veg not so good. Previously had lasagne it was lovely came with home made chips.
Visited on Saturday afternoon, food was disgraceful.3 tables in, staff disinterested. Ordered the veg stir fry.... it had cooked carrots, peas and boiled potatoes in it as if the chef had dumped left over veg in it. The rice tasted stale, chips OK. Husband had pepper chicken, clearly frozen chicken strips. Shockingly bad. Used to be a nice place. Will be avoiding from now on.
Been for Sunday lunch today which was fine , until they were clearing our plates etc away, when they took the bowl which had the mint sauce in it they didn’t put it with the dirty table ware they placed it back into the table where all the fresh mint sauces were , I thought this might of been a mistake but no every other bowl was placed on that place
I ordered a lamb roast dinner and unfortunately the lamb was not edible. In fact it was so poor I wouldn’t give it to my dogs. I rang the pub to complain and the manager wasn’t bothered whatsoever. Said it was the first complaint he had, as if I must be wrong. This isn’t surprising as his tone inside the restaurant is not friendly and welcoming.
