1 /5
Rating
★
I lived in the hostel for more than a month and in general I can give an objective assessment. The first impression was great, everything suited me, especially in comparison with the hostels in which I had been before. Of the minuses, I could note a small amount of dishes in the kitchen. Then I began to notice a certain hypocrisy. I don't understand the alcohol policy. At the entrance it is written that the hostel is without alcohol, and if it is available, the security seizes it rather harshly, takes it from the refrigerators, which is closed, which they do not drink, but at the same time they hold parties with alcohol. You decide. One star is more associated with the next event. For about a month, until my departure, a suspicious person lived in the hostel, looking like a homeless man, who constantly walks around drunk and stoned. With his presence, he disturbed not only me, but also other visitors. I personally heard their indignation. One girl turned to the reception, as he bothered her. She said that he went to her room, that he allegedly does not live here, since he does not have a card. I myself constantly saw how he slept at night either on the second floor or in the dining room. My sister came to me and she was settled in a room where this homeless man was. Perhaps he is settled in rooms when there is free space. The bottom line is that when she came into the room, he was sleeping on her bed. She turned to the front desk. They didn’t really believe her, but when they got up and made sure, they initially simply shifted the homeless man to another bed, and they simply told her to lie down! On a dirty bed! For which money is paid! She refused, of course, then they brought her clean bed linen and supposedly made it herself, this is not our job!?!?! As a result, she did not spend the night in the room. The receptionist said that they would cancel the reservation and refund the money, but this never happened. I would like to note that the hostel workers and security do not react to this homeless person in any way, they communicate with him in a friendly way. Guests ask about him, and even if they come, they see that it is him, greet him, smile and just leave! How it works? This character extremely spoils the image of this hostel, which was not bad before.