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"Food is great but staff are beyond rude and not hospitable."
Phone: +19055736676
Address: 1799 Stone Church Rd E, L8J 0B4, Stoney Creek, Canada, the Creek in Stoney Creek
Monday: 00:00 -23:59
Tuesday: 00:00 -23:59
Wednesday: 00:00 -23:59
Thursday: 00:00 -23:59
Friday: 00:00 -23:59
Saturday: 00:00 -23:59
Sunday: 00:00 -23:59
Dishes: 9
Amenities: 1
Categories: 5
Reviews: 2125
I ordered a medium decaffeinated coffee and a raisin bran muffin and stood waiting for my order. Staff gave me my coffee, but reluctantly did not give me my muffin. Others who came in and ordered after me received their orders, while I still stood there waiting. Finally, the staff brought out a bag and said bran muffin... so I went to take it, and she snatched it from me saying no, it 's not yours, I stated that I haven 't received mine yet. She then looks at me and says, Oh, I thought that she (referring to the other staff that has been on cash the whole time) had given you your muffin. This absolutely rude employee has seen me standing there the whole time waiting, actually..., she 's the one who gave me my coffee. She didn 't even ask the numerous times that she gave all the other customers their orders if I were waiting for something else. Very rude... very unprofessional. I will be telling people about this location and how they treat their customers.
They have delicious donuts, yummy drinks, and awesome sandwiches. The people who work there are always nice and quick. It's a cozy place to hang out or grab a quick bite.
The only good Tim’s left, I have never had a let down here. If they get something even slightly wrong they make up for it. I hope it stays like this
Busy location .But it moves quick and very happy with quality of coffee and
