The Percy Arms - Table reservation

Bad service! So shocked as loved this place and have been loads for a lovely meal. Arrived and shown our seats and asked what drinks we want, we asked for a menu and found it quite bizarre that we wasn 't given a menu before hand. When we where given our menus the waitress gave us a special menu which stated 3 types of steaks and a fish dish with a price of £17.95 under the 3 dishes (which we presumed was the price of all the dishes) We all ordered off the special menu to be told we could only have 2 meals from it. So myself and mother orded 2 steaks and the rest ordered off the normal menu. Food arrived in good time, my husband said to the man serving us that there was also a side of mushrooms to be told there coming I only have one pair of hands We where shocked as we had never experienced service like this even in cheaper restaurants! Once we ate we asked for the bill and was shocked to see that our specials had been charged at £30 each! We questioned this straight away with the rude man who served us and he said its charged on the weight of the meat! None of this was explained and it doesn 't mention it anywhere or either menus about a weight price. My mother asked for the manager and the man explained that he was the manager! He did resolve it after we told he we are not paying that price for sirloin steaks as if we had known we could of ordered fillets at the same price. I 'm so disappointed that the service has gone down hill as we loved this little gem of a pub, unfortunately we won 't be returning. Gutted as at 36 weeks pregnant and on my birthday I was looking forward to celebrating with my family with good food and a friendly relaxed atmosphere.

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Went for the Sunday career and could have all Bar Yorkshire puddings. I'm gluten-, milk- and egg-free, so that was a treat! Separate pliers for every food. Yorkshire Puds touched potatoes for flooding so I was sure I took the most from Yorkshire! The risk of contamination with the public that helps me not get sick and I'm very reactive. They even have a glite and milk-free chocolate orange cake to pudding with coconut ice cream. Previous visits were met and miss, some nights staff can not do enough and have f bread in other nights I was told there is nothing for me to eat.

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Astonishingly poor service. First, they forgot our drinks order. Told us we had moved tables. We hadn 't. Second was some strange story that the system had lost our food order so after over half an hour, we had to start again. The. The drinks arrived and were served in a very aggressive manner. After the main course we decided to have dessert. We waited for 40 minutes before we could get someone to take the order. Food was remarkably average. Certainly won 't be returning.

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Mixed review here. The meats (and steaks in particular are excellent, as is the service) but the Sunday carvery missed the mark. The actual meat was great, the accompaniments (roast potatoes, parsnips and especially the Yorkshire puddings and gravy) were disappointing. Go for the steaks and you won't be disappointed.

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Had a lovely lunch for my Mums birthday. Food was great and the staff were very attentive despite being very busy! Would thoroughly recommend.

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