The Looking Glass

Noticed staff member who went above and beyond for customers. Funny friendly and extremely helpful. Noticed her helping a family with young children (mum breastfeeding) she paid attention to youngest child brought his food out opened his sauce packet and even asked where he wanted it on his plate. We had only nipped in for a drink but this stood out to me and my partner as I would have appreciated this when my kids were young. Asked to speak to the manager to compliment the staff member and it was the member of staff we had seen. Kylie .. such a nice kind person .This kind of service should be recognised and rewarded.

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We came here tonight after a long, tiring day at gullivers world as we wanted to get some food before our train journey home back to Manchester. There was a drunk man inside being dealt with by police and the staff handled it great! They were very apologetic about the disturbance which hadn't even affected us at all as he was kicked out within minutes of us arriving. The two young girls working were very accommodating and professional throughout our visit and we'd definitely come again if we were in the area again.

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This pub used to be part of Wetherspoons, but not for at least a year. I do not understand the mentality. I tried to order two meals and two drinks at the bar, but the bar person allowed another customer to jump the queue, just for one drink. So we left and went to The Friar Penketh, which is Wetherspoons.

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Called in for afternoon drinks...not many in but too many for staff it seems as they were too busy chatting with each other...consequently having to repeat order cos not listening to customer

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My mother in law got a mouthful from staff very rude dirty needs sorting this place very angry dirty and took ages to be seen to q

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