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"We have just had one of the best meals ever in this beautiful restaurant. Absolutely wonderful."
Phone: +34629205849,+34623388448
Address: Avenida De Las Playas, Puerto Del Carmen I-35510, España, Puerto del Carmen, Spain
City: Puerto del Carmen
Monday: 18:00-21:00
Tuesday: 18:00-21:00
Wednesday: 18:00-21:00
Thursday: 18:00-21:00
Friday: 17:00-20:30
Dishes: 27
Amenities: 7
Categories: 5
Reviews: 13840
We visited the Little Elm July 2022 and were bitterly disappointed by our experience. We had read the reviews and wanted to visit the restaurant for a long time but it’s always been fully booked. This time we decided to book before leaving the UK and were lucky enough to get a table. We arrived on time however our table wasn’t ready so we had to wait on a balcony with lots of youngsters smoking cigarettes from the club next door which I have to say wasn’t a pleasant experience. Eventually our table was ready and our drinks order was taken 5 mins later and drinks delivered promptly. We waited and waited for our food order to be taken and became frustrated as we could see and hear the waitresses laughing and talking. It was also frustrating when a couple came in 15 mins after us and had their food order taken before us. Another couple expressed their frustration as they were left waiting a long time for their bill and did acknowledge the service had been very poor that evening. Eventually our waitress came over and confessed she had forgotten about us and we eventually had our food order taken. The starters were of average quality squid and baked brie with nothing exciting about either dish. The main course was steak pie with chips that were clearly dry and over cooked. The slow roasted belly pork was just awful as it was dry, hard and the dish inedible. The green beans were also tough and difficult to chew eat. The waitress did agree the pork was “tough” and offered us free drinks and took the main meals off the bill however the evening was already ruined and a total disappointment and at that point we just wanted to leave. Sadly the little elm is memorable for all the wrong reasons, I left hungry and I cannot fathom how this restaurant has such positive reviews. It was an awful dining experience from start to finish. The waitresses seemed completely disinterested and disingenuous to paying customers to ensure they had a positive dining experience. They seemed more concerned that the restaurant was closing that evening for a holiday. If you are running a 5* restaurant then the food, dining experience and staff need to reflect this, tonight the little elm fell far short in all areas. I have been coming to PDC for 20 years this is by far the worst meal and dining experience I have ever encountered. There are so many restaurants in PDC that have attentive and dedicated staff which offer a much better dining experience with top quality freshly cooked food and deserve to have your custom. Unfortunately despite there being similar reviews complaining about the inattentive staff and poorly cooked pork (over cooked) the owners have adopted a rude and arrogant stance by not accepting customer feedback. My overall view is this restaurant thinks it’s 5* and has become complacent I doubt it’ll be in the top 5 PDC restaurants next year with the current attitude of the owners. Save your hard earned money and eat elsewhere!
Very simply …… Superb The hosts are lovely and best wishes to them on their pending retirement, but don’t let that out you off going back …. They chefs are taking it over
Fabulous service and food. The salt and pepper squid was lovely. The belly pork amazing. We booked well in advance from home. Definitely worth it.
Well we were not disappointed. Food was delicious and the staff were fantastic, so friendly and attentive. Will definitely return.
We have just had one of the best meals ever in this beautiful restaurant. Absolutely wonderful.
