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"We had a good time drinking in the garden but eating inside was not good. It was so dark that two of our party of 5 had to use phone torches to read the menu. The starter was fine but then it was a wait of almost an hour for our mains. None of the meals were up to the standard we were expecting. All were overcooked, especially the burger buns (actually black in places). We were too hungry to send the meals back. The desserts were much better thankfully. We will return for a drink but not a meal. Disappointed."
Phone: (+44)2089502988
Address: 15 Bournehall Road, WD23 3EH, Hertsmere, United Kingdom
City: Hertsmere
Website: https://www.thekingstag.com/
Dishes: 23
Amenities: 22
Categories: 5
Reviews: 2633
We had a reservation for 4.30pm for an early dinner with friends for a pre-Christmas catch up. On arrival the pub had a large area reserved for a private party. The bar was 3 or 4 deep with people who had obviously been there all day. We were directed to our table, which only had 3 chairs, nearest the door, surrounded by casual drinkers standing up and talking loudly. We asked for another table and were told nothing else was available- clearly not true as other tables were empty. When we said that we couldn't sit and eat and talk to our friends with people practically leaning over us, holding really loud conversations, the staff were unsympathetic and we felt as if they really didn't care at all. If you are holding private parties and encouraging people to come for drinks, make sure your regular diners are separated and given appropriate tables and the same care and attention. We didn't stay and I doubt we'll come back.
The noise was unbearable!! A table which I think was clearly the owners family celebration!! After complaining about the shouting and screaming from the large group at their table the waitress ignored us and said it was the owners table …A couple left sitting next to us saying the same . …I spoke to him on leaving “Robert” is his name and he simply said Oh well !!!! I’ve eaten here a few times and am shocked with that response and think it was rude and appalling… What an attitude !! If you are going to host a family party close a section area for this !!! This ruined our evening, we couldn’t hear ourselves speak . Food was average . The lady behind the bar was run off her feet but very polite and accommodating I probably won’t return on a busy night ..
Love this pub so decided to have my birthday party here for about 50 friends in the garden. Initially spoke to Charlie the manager to set up and she couldn't have been more helpful. I also dealt with the other manager too, Marti who was also lovely. I chose some food from their finger buffet section. The fish goujons and veggie spring rolls with dips were delicious and also had their mezze boards which were lovely too! Some of my friends ordered full meals and found it very tasty. The garden looks pretty with little lights and they played a playlist for me that I had organised. Everyone had a great time and even a little dance by the end of the evening. Would definitely come here again.
My parents I met here to have lunch, we did not know what to expect We were very happy with our choice, the pub is dog friendly which is always nice. They make your dog as welcome as they do you, the team are welcoming, professional and very friendly. The decor is a bit of a modern twist on traditional and it is homely and makes you feel comfortable, we really liked it. The food portions are big, we could not even think about ordering dessert as were too full, the presentation is good and the meals were cooked to perfection, what more could you ask for? We would definitely go back
We had a good time drinking in the garden but eating inside was not good. It was so dark that two of our party of 5 had to use phone torches to read the menu. The starter was fine but then it was a wait of almost an hour for our mains. None of the meals were up to the standard we were expecting. All were overcooked, especially the burger buns (actually black in places). We were too hungry to send the meals back. The desserts were much better thankfully. We will return for a drink but not a meal. Disappointed.
