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"The service was exceptionally slow as the place was half empty. The food tasted old cooking oil and made a bad taste. My salmon was completely exaggerated by cooking oil and the chips were unpleasant. The steak was not descriptive and tasteless. As a result, we have not bothered with dessert or coffee. Quite overpriced for bad quality."
Phone: +441372722330
Address: Epsom Downs, KT18 5LQ, United Kingdom
City: Epsom
Website: https://www.thederbyarmsepsom.co.uk/?utm_source=google&utm_medium=organic&utm_campaign=gmb
Dishes: 78
Amenities: 3
Categories: 5
Reviews: 1487
Despite booking in advance, the waitress would not allow us to sit on the table of choice, saying that another party had booked it, it was the same size table as the one she gave us, and it had not been specifically requested. It was a set three course menu and we were not given the choice of a two course menu at a reduced price, so were forced to have three courses when we didn't want them. Two dessert options had sold out at 2.30pm meaning we had to choose things we didn't want. It took a very long time and on previous visits it has been the same to get anyone's attention to get the bill. Whilst I appreciate this was a busy day (Fathers Day) there were plenty of staff but they focused on serving at the bar rather than attending to tables. Because of the above, it will not be my restaurant of choice again.
Although the menu was varied and catered for every taste they had ran out of most things we asked for straight away considering it was 19.30 it was ridiculous and ruined our evening before it started it was easier for them to say what they did have. I had to send my ribeye steak back as it was really fatty and I replaced it with a fillet which was lovely but with very little to accompany it for quite a high price tag. Although the service was excellent the food let it down so safe to safe won’t be returning which is a shame as a few years ago I use to be a regular and it’s a good halfway point for my daughter.
Although the menu was varied and for every taste they had from most of the things we had just asked, as it was 19,30 it was ridiculous and ruined our evening before it began, it was easier for them to say what they did. I had to send my Ribeye Steak back because it was really fat and I replaced it with a fillet that was beautiful, but with very little to accompany it for a fairly high price tag. Although the service was excellent the food leave it so safe, certainly not return what is a shame, as a few years ago I use to a regular and it is a good half point for my daughter.
Service was exceptionally slow considering the place was half empty. The food tasted of old cooking oil and left a bad taste. My salmon was totally overpowered by the cooking oil and the chips were unpleasant. The steak was non descriptive and tasteless. As a result we didn’t bother with dessert or coffee. Pretty overpriced for the poor quality.
The service was exceptionally slow as the place was half empty. The food tasted old cooking oil and made a bad taste. My salmon was completely exaggerated by cooking oil and the chips were unpleasant. The steak was not descriptive and tasteless. As a result, we have not bothered with dessert or coffee. Quite overpriced for bad quality.
