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"A hidden gem. Great food and service!"
Phone: +17244232787
Address: 2270 Mt Pleasant Rd, 15666, Mt Pleasant, US, United States
City: Mt Pleasant
Website: https://tapitbreweryandgrill.com/
Dishes: 10
Amenities: 2
Categories: 5
Reviews: 56
I would typically never write a bad review because I love this place but the last few times have been horrible, and tonight was the worst it’s been. We received our food and the waitress didn’t come back for 15 minutes, there was 2 other tables so it wasn’t packed. I would have totally understood if it was. But this was my “medium well burger” and when I asked the waitress to take it off the bill and offered to still pay for my side, she replied she couldn’t until she talked to someone and asked “how did you ask for it done” like this was my fault. My burger was raw. Not done at all, it was still cold to the touch. It took 10 more minutes before I walked up and said we need a check, we have an 8 month old and a 4 year old who were getting antsy. We paid and tipped and left. If there are going to be people who have no idea how to deal with complaints there should be a manager. This place is awesome but going downhill quickly due to staff.
When you come on weekends, you should definitely ask for the waitress Beth. She is absolutely amazing. Energy, 10/10. Service, 10/10. I love her as a waitress!!
I would have given this place 5 stars if their bathroom was handicapped accessible.
Excellent family owned. Good food, reasonably priced, always a friendly waitress!!
