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"Drive thru is always terrible. The workers always have me drive up to reset the timer."
Phone: +12013992519
Address: 415 S Washington Ave, Bergenfield, United States Of America
City: Bergenfield
Monday: 08:00-01:00
Tuesday: 08:00-01:00
Wednesday: 08:00-01:00
Thursday: 08:00-01:00
Friday: 08:00-01:00
Saturday: 08:00-01:00
Sunday: 08:00-01:00
Dishes: 2
Amenities: 4
Categories: 4
Reviews: 936
Jan 21st 2024 This place has went down hill so bad ! I used to work there years over a decade ago it was an amazing restaurant. They try to blame it on being short staffed but I've been applying over over again for 2 years now I had one crew mate say they aren't hiring but the outside of the building says you are! Now this place is a joke! The last 4 times I've been there they have completely messed my order up where I had to come back once on two occasions 2 times because they still couldn't get my order right they didn't offer coupons or anything for my inconvenience. Helck today they gave me someone else's order when I took the food back in they threw the food away right in front of me remade my order while I waited I checked it before I left ,then when I got home the opened my pintos cheese and it was potatoes!!!!I as much as they have ripped me off here. They should have made it right. Every time I order the 2 chalupa combo that comes with two chalupas one taco they always forget my crunchy taco , I always check my order since I've made it home too many times and they shorted me my taco. I haven't seen the manager I worked under in a over a year so I'm assuming she doesn't manage the place anymore because she would not let this happen. She managed it size 85 so maybe she retired but I refuse to eat at this location again. I'll eat at the one in Alton way better service when they messed my order up I had to come back they gave me a bunch of coupons that give you one free taco with your purchase. I'm tired of losing money getting ripped of at this location when you tell them they made a mistake they are rude confrontational. They act like the customer is trying to run game on them when in reality they're service is really terrible. Nothing worst than not getting what you ordered being treated like your the scammer!!! This location has more one star reviews like a couple good reviews I don't understand how they maintain a 3.6 rating ,seems like it should be lower. Well if they don't do something soon they end up closed cuz no one wants to waste ! And fix your kiosk so it has the same item menu as your drive thru! So silly!
horrible experience. 1-10, do not recommend, I doordashed at night and woke up with food poisoning.. please watch what you order!
Super slow and bad service, I was waiting for 15 minutes and it was just me in line February 16 2024 12:30pm
Compare to Fort Lee location, this is a five star restaurant. People are nice and store is very clean.
Drive thru is always terrible. The workers always have me drive up to reset the timer.
