You will maybe be redirected
"Very friendly staff, quick service. Perfectly located as I really needed a hot chocolate to walk down the pier with and my son had a delicious Andy floss ice cream. I will return next time I visit this lovely seaside."
Phone: +447766826802
Address: Lower Promenade, Sea Front Saltburn, TS12 1HQ, Redcar and Cleveland, United Kingdom
City: Redcar and Cleveland
Website: http://surfsup.placeweb.site
Monday: 09:00-20:00
Tuesday: 09:00-20:00
Wednesday: 09:00-20:00
Thursday: 09:00-20:00
Friday: 09:00-20:00
Saturday: 09:00-20:00
Sunday: 09:00-20:00
Dishes: 8
Amenities: 10
Categories: 5
Reviews: 593
Went to Saltburn 2.3.23 the cafe was fairly quiet. We found a couple of seats in the window with a lovely view of the sea. Ordered a hot chocolate , Latte and ice cream. The small twenty something dark haired female server started to write the order down then quickly scribbled the ice cream order out rudly prompting my partner to go outside of the cafe to the window to order the ice cream! This resulted in him having to wait in a quew and pay for our order in two separate transactions. How ridiculous! No manners, no rationale , no please and no thank you! Drinks where fine , ice cream was fine it's just a shame people make it obvious they clearly don't like their job and let down the establishment.
This is a coffee and cake shop in Saltburn. Ok they wanted to keep you outside probably because of COVID....this is July '22. They asked me if I wanted sugar with my coffee and added it rather than give me a sugar sachet. This might be fine for the 1970s but not now. The coffee was quite weak and consequently overly sweet. A cherry chocolate brownie tasted neither of chocolate nor cherry but it was thankfully small ...despite the price! Another customer was left waiting whilst one barista answered a mobile and then walked out into the street to chat. Sorry Surf Up...you are currently not on top of the wave. Oh by the way, try smiling at your customers....it costs nothing. :
I usually sit outside with my 2 well behaved dogs to get a coffee here, after our walk from Marske. Today the weather was atrocious, with the wind and rain both coming directly in from the North Sea. I left the dogs outside and popped in to ask if they 'd mind if I brought the dogs inside because of the weather. The cafe was empty. 'No ' was the response. One customer less on a February morning and probably for future visits!!
First visit to Saltburn, was a bit disappointed couldn’t eat inside. BUT the service, food and prices were excellent. They served eight of us with a variety of different lunches all in very good time and excellently presented. Highly recommend.
Very friendly staff, quick service. Perfectly located as I really needed a hot chocolate to walk down the pier with and my son had a delicious Andy floss ice cream. I will return next time I visit this lovely seaside.
