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"fast and friendly"
Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 09:00-18:00
Sunday: 09:00-18:00
Dishes: 2
Amenities: 7
Categories: 5
Reviews: 98
I visited Subway Bickerstaffe) yesterday morning, the blonde lady who served me had an awful very unprofessional attitude throughout my visit.I often go to this Subway and the other staff have always been nice and welcoming, no problems at all. Myself and Husband really like the Subway food, so I regularly call in on my way home off the motorway.No hello or smile when I walked in, just a glare and there were no other customers in at the time. Although not a the expected welcome I anticipated , I wasn't overly bothered, although working in a customer service field that should be the minimum thing to do with customers. I gave in my order, once the sandwich was made with my other meal deal items, I said I wanted something else off the menu. The lady serving me, huffed and puffed, and had to come around to the front of the desk and through the door in the dining area, I'm assuming the area wasn't accessible from the serving till area and seemed to REALLY put her out. The door was slammed, and she shouted you should of ordered that at the start....I was made to feel bad for asking for something on the menu available to order.. I said it was no problem to wait another glare. I felt like saying if it's really a problem for you to serve me what I want as a paying customer, don't bother. NOT good, this lady needs some urgent customer service training or needs to consider another job she is more suited to. not front of house with the public)I very rarely complain unless totally necessary, but it was that bad I wanted to write this review. I hope the management deal with this and the member of staff in question.Will still visit in the future, just hope it's one of the other more welcoming, HAPPY staff....please when I do!!!
the order came late, false items in the order and for reasons that escaped me, it was wet. (not rain outside) completely incapable of eating it. I feel like I'm hugging.
