1 /5
Rating
★
Terrible, by far the worst experience at any establishment EVER. Ordered 3 subs for delivery on the subway app only got 1. No big deal it happens, checked the app no way to get any help, says to contact the store…ok… I call the store and I’m met with the worst, most Vile, and RUDE lady i have ever had the misfortune of having to encounter, named MINDY. To make a long story short, and I wish this was an exaggeration, when I called it was nothing but “I don’t know” and “I can’t do anything about it” Even towards the end when asked for her name her initial response was “I don’t know” after asking multiple times “you don’t know your own name? You’re telling me you don’t know your own name…?” I finally get “mindy with and H” clearly this is a reoccurring issue here with there service, here’s the kicker she called me back about 20minutes later asking if I was able to cancel the order (like if I had option on my end I would’ve wasted time going back and forth with her) and then asking me if I wanted her to cancel it. YES!! that is all I have been wanting. What and absolute joke and a mess of an establishment. Please save your money and time as the moment something goes wrong they will be of little to no help and make you jump through hoops to get help.