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"Always a great place to get takeout."
Phone: (+1)4103211777
Address: 400 York Rd, Towson, MD 21204, United States
City: Towson
Website: http://www.subway.com
Dishes: 6
Amenities: 3
Categories: 5
Reviews: 2374
For 8+ years, I have received great service here. The employees are always courteous and patient. Today while waiting to place my order, I witnessed another customer obnoxiously complaining and verbally abusing the staff while placing an order. The Subway employee graciously and courteously complied with every request made by the outrageously overbearing customer and genuinely smiled while doing it. Not a fake I 'll do what you ask because you 're the customer but I really want to spit in your food kind of smile. No. A genuine, sincere, smile that said Of course. Whatever you like. You 're the customer and I am here to serve. Seriously, I could not have been more impressed or humbled by the level of service given to a customer who came in looking for an opportunity to abuse someone. I will continue to be a customer at this location. Not because it 's the best food in Towson, but because the food is good and it may have the best service of any fast food restaurant I have ever been to in my life.
Great customer service. Always satisfied with my orders here. I do have trouble understanding them sometimes because of the thick accents, but nevertheless they make great food. Only issue I have been having is that they use incense candles in the shop. Sometimes, the scent of the candles gets into the food and it makes it tastes strange. I had sub rolls, deli meats and often times tuna taste like whatever candle they were burning. Other than that. all is good!
Went to subway today 4/15/21, i ordered a blt. Why did the guy toast the bacon on top of the bread instead of warming the bacon up by itself. The bread felt like i was eating rubber or better yet trying to bite through rubber. Go to jersey mikes if you want s real sub. They aren't afraid to give you plenty of meat either . They're bread is very fresh as well.
I do believe I've previously did a write-up on this location to Subway it's always friendly the food is always fresh.. this location is exemplary to the level of Excellence I prefer to have for my food even and Carry Out situations I would say stop pass and put my comments to the test. My hat goes off to the management and staff at this location.
