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"I liked Sesame chicken food came nicely hot"
Phone: (+1)6462586742,(+1)9733641500
Address: 264 Bloomfield Ave, North Caldwell, United States
City: North Caldwell
Website: https://www.springgardencaldwell.com
Monday: 10:00-22:30
Tuesday: 10:00-22:30
Wednesday: 10:00-22:30
Thursday: 10:00-22:30
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 12:00-22:00
Dishes: 6
Amenities: 4
Categories: 5
Reviews: 1677
Ordnete Singapore Mei Fun and wrote VEGETARIAN in the instructions and received meat in my noodles. asked the lady to replace her, and she told me I made a mistake because I did not write “no meat”. I told her by definition, Vegetarian does not mean meat and her colleague also confirmed that they don't understand what Vegetarian meant. They told me they would send a new order and I waited patiently for 45 minutes before she called to see where my order was and she said I'm sorry the driver was busy. She didn't seem to care that they didn't get the order right, or that I was starving and waiting for a long time since the original order (2 hours earlier! . At the end, she told me to cancel the order because the driver said, "He can't do it because he's too busy." This is the worst customer service I had in a looong time. Fortunately, there are many Asian restaurants to choose from in my area. Will not go back, especially after they refused to recognize mistakes or make it right.
This restaurant despite having good food has horrible customer service. They do not know how to follow order instructions and I honestly don't think they care one way or the other. The delivery service is terrible. The delivery people or person is slow and they don't ring the door bell when they arrive. They just leave your food outside to get cold or maybe even taken. I will never order from them ever again nor will I recommend any of my friends, family, or co workers to frequent their establishment. They clearly do not care about their customers. The food is not cheap by any stretch of the imagination. This is North Jersey where restaurants especially chinese take out is dime a dozen. It would be in this restaurants best interest to make their customers happy or they will find themselves without customers who will be happily eating somewhere else where they feel appreciated.
Lunch Combination Special (shrimp with garlic sauce and beef) was delicious! How the food tasted better than my nearest Chinese restaurant. Come back!
Very terrible restaurant, omg,don't deserve even zero.bo taste and presentation was nasty
