1 /5
Rating
★
I recently ordered Uthappam from Spice Venue along with other dishes. I have been ordering from this restaurant out of necessity, as there are not many options for Indian food nearby. While I do acknowledge that they have a few good items on their menu, I have noticed inconsistencies in their preparation. However, today I received a dosa instead of the Uthappam that I ordered. When I called to address the issue, a person named Bharani was rude and unapologetic, stating that this is how their chef prepares it and if I don't like it, I should stop ordering from them. This lack of consideration for the customer speaks volumes about the restaurant. This is not the first time they have made mistakes with my order, but today I felt the need to speak up. The attitude of the restaurant is disgusting, as they seem to care very little about the customer experience. I have always been patient due to the pandemic, but today I had enough. I had to confront them about their dishonesty and ask them to stop misleading customers with false information.