1 /5
Rating
★
I am stunned by the inaction from this locations employees today while a child was trapped in a vehicle in distress. This morning the unthinkable happened. The impossible perfect storm that led to my 15 month old locking himself in the vehicle with my keys in his hand while my phone was left at home. It was a new, terrifying and humbling experience. I went in and their store phone was unable to reach my husband because his area code was out of state. I asked the employees if I could please use someone's phone to call my husband or if they would call him for me...that he was 2 miles down the road with a spare. Every single one of them said No. I had to insist, at least 4 times, for them to call the Baxter PD and they didn't even bother to use the store phone for that, they pulled their cell phones right out of their pockets. My son was outside, screaming while he had inadvertently pressed the panic button on my keys...while the employees displayed virtually zero empathy or compassion. I went outside and asked the closest vehicle with people in it to make the same call and before I could finish asking a phone was offered, and any additional assistance available....thanks to their kindness and quick action, my husband got there within minutes and my son was calming down in my arms before BPD even arrived. That couple was such a blessing and I cannot Thank them enough. I deliberately shop here and hide painted rocks here....my older children enjoy visiting and chatting with Guy when they get special slurpee's after school. I cannot understand why Ashley, Jasmine and Rhonda flat out refused to make a phone call that would have ended the nightmare ordeal as quickly as possible. Thankfully we were parked in the shade at 9am, so I did not need to break a window and scare him further (if necessary I absolutely would have)! I love the small town community of Baxter and today was rocked to my core by the indifference I experienced.