1 /5
Rating
★
Visited The New Serena on Saturday September 24th 2022 to place an order for a portion of chicken pakora. Now as their menu doesn 't state if the chicken pakora comes with a chilli sauce I asked the man at the counter who was taking my order. Yes of course our chicken pakora comes with a pot of chilli sauce Imagine getting my order home to find no chilli sauce in the cardboard box with my pakora. Instead they 'd put a handful of chopped raw onions all over it to try make it look more presentable. The pakora was dry without any chilli sauce, bit tough chewy. Can 't recommend going here as they can 't get a simple order correct. I wouldn 't have minded if it didn 't come with a chilli sauce as I 'd have happily have bought one. To be lied to then presented with chicken pakora covered in raw onions was unacceptable. To think the box containing the pakora proclaimed The New Serena to be Dunfermline 's Premier Indian Takeaway. I beg to differ. I dread to think how this place would deal with someone phoning up with a food allergy if they are incapable of getting such a simple order wrong. Can 't recommend won 't use again. There 's bound to be better Indian restaurants/takeaways in Dunfermline.