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"I love my sandwich! very good! will be back"
Phone: +19032978030
Address: 1429 W Loop 281 Ste B1, 75604, Longview, US, United States
City: Longview
Website: http://www.schlotzskys.com
Monday: 10:00-22:00
Tuesday: 10:00-22:00
Wednesday: 10:00-22:00
Thursday: 10:00-22:00
Friday: 10:00-22:00
Saturday: 10:00-22:00
Sunday: 10:00-22:00
Dishes: 8
Amenities: 10
Categories: 5
Reviews: 1019
They said they did delivery on their website, so I ordered delivery for 2 meals. I was then written by Doordash, not Schlotsky's twice that my order would be delivered. Hadn't thought much of it until Doordash wrote me at the time of delivery and said the order had been canceled and contact Schlotsky's. I didn't cancel the order. I called Schlotskys and they said they had received the same message. You said I'd have to pick up my food that's not possible at that time. They don't deliver their food. Your website is at best misleading. The delivery is outsourced and seemingly unreliable. And my card was fully charged. Not sure what to do to get a refund, except continue to call Schlotskys. What a pain!!!! 8/15/22 update: I was charged full price including Schlotsky's delivery fee. They were paid for nothing... no food, no delivery, no solution!
A few months ago I rated Longview schlotsky's 5 stars. Since then, every time I bought a sandwich, the quality has gone down. Today I got a sandwich, took forever through the line (1:40 pm) The teenage boy driving through was flat. No reception or thanks. Customer service training is absolutely necessary! And my sandwich was cold. What happens to this place??? Gilmer Schlotsky is so much better!!!
I was shocked that I had to purchase a bottle of their original sauce, as I was informed after I received my order, that they no longer carry their own sauce in the packets to go.
Great staff, surprisingly fast for the constant amount. It's good. The Calzone are?.
