Sampan - Table reservation

We pre ordered through Just Eat for delivery at 7.30pm. The food arrived two hours late at 9.30pm after me phoning a few times to ask how long it'll be. I was told at 8.20pm it had left the kitchen and was out for delivery but when I asked the driver what time he'd left the kitchen with our food he said no later than 9pm lol so someone's lying. I wouldn't be surprised if it did leave at 8.20pm because all of the food was cold by the time it got to us. Neither the person I spoke to on the phone nor the delivery driver seemed bothered or apologetic for the awful service they'd provided. No explanation was given either as to why it was 2 hours late when we pre ordered for a certain time. Don't offer that service if you can't deliver! We weren't even sure they were going to turn up in the end as they stopped answering my calls and we actually put food in the oven just incase only for the driver to turn up 5 minutes later. Would not order from here again. From 6 hungry, unimpressed customers

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The food was terrible lamb tasted off and was cold by the time it arrived couldn't eat much and it made me feel sick. I think this place should be closed down by the environmental health department Food: 1 Service: 1 Atmosphere: 1

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Great food and great service, all a for a great price. There was only one negative for us, it was cold Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 4

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Good food and really friendly team Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5

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The food was good but the ladies toilets were a disgrace . Food: 4 Service: 1 Atmosphere: 2

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