Sake Steak House

Writing as I’m departing from the restaurant. Today my boyfriend and I wanted to eat out, (our #1 place is closed on Mondays) we had two orders of sushi, a couple apps, and two drinks. The food was fine. I don’t think anyone is looking for Michelin starred food, but it was solid comfort food. Service though. Service goes a very long way to make up for many minor mistakes. I ordered a lychee martini that was not at all balanced, mostly vodka and juice. I asked our server, who was very personable and kind, if she wouldn’t mind getting a bit more juice as the drink was very strong. Didn’t help. So I was honest and said the drink wasn’t great. Ellen apologized and said she’d speak to the manager. Said manager sends Ellen back to me to say “it’s a martini so, it’s supposed to be strong” and offered me $3 off I firstly apologized to Ellen for having to tell me such a thing herself and asked to speak with the manager directly. The manager was very rude, dismissive, and lacked any awareness. We are one of very few tables in here on a Monday night. I wasn’t looking for a refund, all I wanted was the drink to be remade. Or offer me a replacement option. Even water would have been nice! I get this drink at least once a month while out. His response was that the bartender has been in this industry for 7 years and every customer says it’s not strong enough or too strong. Fine but I’m the customer in front of you saying this isn’t a good rendition. He dismissed my feedback again and walked away. We paid the full bill including a 20% tip because it was not our server’s fault, but I promise you I will not be back a second time. Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 4 Service: 1 Atmosphere: 1 Parking options: Free parking lot

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Tonight we went to celebrate my daughters bday. She wanted hibachi. So, I ordered chicken and steak. The chef only gave me steak so I mentioned I ordered chicken too. It was gone so I said ok as long as I’m not charged for it. (The rest of the table said they heard my order too) The Manager came over and told me the chef confirmed my order. When I said no, he said yes he did. I said ok, I’m not going to fight about it. Well, the waitress came with our bill and it had the charge for chicken and steak. Then the manager came over and says ‘well who ate the shrimp?!’ Seriously, since I don’t like shrimp I gave it to my husband. The manager would not stop fighting us about this is was insane!!! First he told me I didn’t order chicken, then he wouldn’t take chicken off the bill. In protest, they refused to celebrate my 8 year olds bday which they knew they knew our reservation was for. Unacceptable and completely crazy. Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 3 Service: 1 Atmosphere: 2

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I felt like fresh sushi so a person recommended I try there for great meal. My hardest problem was picking something to eat because their whole menu looked great. For an appetizer I wanted something tasty but light so I ordered shumia (steamed shrimp dumplings) they were light and very tasty and great dipping sauce. For the sushi I went with shrimp tempura roll and a spider roll and its been hours and both were great and still cannot decide which was better. Definitely recommend for great sushi and fresh seafood I need to go back and try their hibachi sometime. Food: 5 Service: 5 Atmosphere: 5

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Exquisite Food: 5 Service: 5 Atmosphere: 5

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Food: 5 Service: 5 Atmosphere: 5

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