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"Great food in the Royal Oak in Harrow on the hill. I had half a chicken with chips. The food and the Texan sauce were delicious. Come back. Great food available here"
Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-01:00
Saturday: 11:00-01:00
Sunday: 11:00-22:00
Dishes: 28
Amenities: 25
Categories: 5
Reviews: 4781
Awful experience. We went there yesterday and we were having a nice afternoon with friends, until we had an issue with the ordering app the food they delivered was NOT what I had picked from the app, apparently because what I had ordered was unavailable (and yet I saw it in other people's plates, but well). We asked to replace it with another side but they told us we would need to pay for the difference because it was not their problem/fault and we would need to contact the Head office of the ordering app. The Manager Jessica would give us attitude and telling us we were being rude JUST because we were asking to have a good customer care since the difference in price for the side was slightly above £1, but she just walked away and refused to speak to us she would not get out of her office. She was extremely rude herself and she lost 5 customers to just save £1 or so. Unbelievable, I've never seen something like that before. I must say the rest of the staff were kind and very willing to help and in the end they served another portion for free (hence my 1 star). The pub itself is nice and big. Shame for the management. We will obviously never go back there. There's a serious lack of customer service skills.
I celebrated my birthday here and everything was until the sign of food to the ambience to light music to the crowd and not least the friendly staff and their excellent service. The drinks are cheap. The Essence Veg and Non Veg had a variety and all my friends enjoyed it. The Christmas decorations were amazing and we have some beautiful pictures.. I would highly evaluate this place and would definitely recommend it. Images only attached to the reference.
A nice surprise at the St George shopping centre. A huge, airy but traditional building offers a fine selection of Bot Keg and Fass. Food looks generous and appealing. The staff is jolly and attentive. The locals are charming and talkative. I enjoyed a wonderful visit and recommend it to you!
Nice customer service, decent prices and good pub food. There are a lot of outdoor and indoor seats available and you can choose to order from your phone or go to the bar. It is ideal for a quick bite as it is located near the shops!
Great food in the Royal Oak in Harrow on the hill. I had half a chicken with chips. The food and the Texan sauce were delicious. Come back. Great food available here
