Ponyboys - Table reservation

Saturday night.. Looked like 3 servers, maybe. All of them in the weeds. It's another one of those tacky hipster scenes with the aprons that look like they'd be better used by a mechanic. I think this was the fad 10 years ago, and Ohio is finally getting around to it. No manager seemed to be present anywhere in the building. Our table wasn't ready when we got there. Expected on a Saturday night but kind of messed up after being forced to valet our car. The food was slightly above average bar food and way overpriced. Chips and guacamole were bland and unseasoned. Long waits for drinks, long wait to order, long wait on apps. No manager was on the floor as far as I could tell. It has potential, but no one really seemed in any urgency. The only employee I saw working hard was the hostess. The rest of the team seemed miserable and just waiting for the tips to roll in. Our server almost never checked in. I couldn't even get water refilled. If I provided this kind of service at my restaurant, I'd be taken off the schedule. Do managers not touch tables or exist on the floor here? I get the minimalist decor, but minimalist staffing is a different thing.

• Useful
• Not Useful
• Reply

Great food, service and ambiance. We had the pumpkin tacos and the shrimp and chorizo tacos. Both were fantastic! Bartender was very helpful and friendly. Will definitely be back soon.

• Useful
• Not Useful
• Reply

We had happy hour drinks and chips and salsa. The salsa was awsome! The service and drinks great. Can't wait to go back for dinner. Service: 5 Atmosphere: 5

• Useful
• Not Useful
• Reply

Stylish and delish. Parking seems tricky so we walked. Food: 5 Service: 5 Atmosphere: 5

• Useful
• Not Useful
• Reply

Food: 5 Service: 5 Atmosphere: 5

• Useful
• Not Useful
• Reply