1 /5
Rating
★
I am extremely disappointed with my recent ordering experience. I placed an order for pizza and was looking forward to enjoying a delicious meal, however, unfortunately, my expectations were disappointed. The reason for my dissatisfaction is that the order was not delivered and, when I contacted the pizzeria, I was informed that the motorcycle courier was sent to the wrong address. This is completely unacceptable and seems, at the very least, a serious failure in the organization of deliveries. Receiving this justification that the motorcycle courier was sent to the wrong address is, for me, a very frustrating situation and, in fact, seems like a lack of professionalism. It is not acceptable that I have to go through this as a customer. I hope the pizzeria takes immediate action to ensure this type of situation does not occur in the future. I ask that you re-evaluate your delivery procedures so that customers do not face the same frustration that I did. I hope for an adequate solution to this situation and, above all, a quality service in the future. After all, what we all hope for is a pleasant experience when ordering a pizza. Yours sincerely,