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"Top notch pretzels, and service"
Phone: +16095855551
Address: 691 US Highway 130, Robbinsville, 08691, United States Of America
City: Robbinsville
Website: https://phillypretzelfactory.com/locations/robbinsville/
Dishes: 7
Amenities: 1
Categories: 3
Reviews: 119
Attempted over the course of the entire last week, in the early afternoons, to call and order a party platter for Saturday. The phone went right to voicemail every single time, but not just any voicemail, a personal voicemail, unprofessional message, I was not comfortable leaving a message at all. Finally get them on the phone Saturday morning to place an order, a young man picked up the phone, said hello, sounded all flustered and abruptly and very rudely said they arent making anymore platters and we cant come in to buy a bag of pretzels either. What kind of customer service is that? If your legit out of food, there is a polite way of telling your customers in order to maintain business for the future. Now I will go to PA to pick up my pretzels.
Do not go here under any circumstances. Placed an order with them for today no one was there. Lights off no one to be found. Other customers arrived confused at the closed store as well. Have had a lot of quality issues in the past with them anyway (old stale pretzels). Better off going to the one in Ewing they took my replacement order on the fly, but still out the original $45.
The only thing they sell is pretzels and there are our on a Sunday afternoon. Their only thing is out. They have only pretzel and they are out
