Penny Black - Table reservation

In penny now waited 10mins for my order to be taken I was next in line the female who was serving ignored me and went to serve someone who had just arrived when I pointed this out I was told I wasn't standing close enough to the bar for her to notice me as I was there for 10mins if she was customer aware she would have seen me I was made to feel stupid and unwelcome staff member needs more training table was dirty had to ask for a cloth to clean it and no apology given

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I have spent loads of evenings in the Penny but tonight after being offered a drink by an intoxicated lady I was refused a drink, just because I knew someone who was drunk ,the manager Courtney) refused to serve me,I was fully aware of my surroundings and just wanted a drink for the 2 of us not the drunk lady) but was refused, I am 53 years of age and never felt so humiliated in all my life.

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Why oh why do we put up with such a disgusting and dirty place. Im surprised someone has not been ill just by sitting at a table. Being asked to clean a table you get, that's not my job. DO NOT use the app for drinks it takes too much time and quicker to go down the road and drink in another pub. If using the app do not except then to arrive quick and you do expect rude staff

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I was impressed with the great real ale choice with both Rev James and Sea Fury ales, which are 2 favourites of my wife and myself, available. The pub was clean, staff were friendly. Food was so so, could have been a bit hotter. All in all, an enjoyable visit.

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I had the ham, egg and chips, my sister had the fish, chips and mushy peas. Plenty of food and very tasty. A very nice lunch after a morning of shopping

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