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"Restaurant had forgotten my drink, so the rider quickly went back to store to get it"
Dishes: 5
Categories: 5
Reviews: 932
We ordered a pizza from Papa Johns at Duke Street, Ipswich, IP3 0BF. The pizza was absolutely disgusting, the base was so hard you couldn't cut it with a knife fork. Like eating cardboard. There was virtually no sauce or cheese on the pizza and somehow the toppings were also tasteless. We live one street away (less than 5 minute walk) and the pizza took an hour and was luke warm. If I wasn't recovering from COVID I would have walked over there and give it back. My family use to own Papa Johns shop in Norwich and they wouldn't dream of sending such rubbish out to their customers as they had pride in what they did. This shop clearly shows they do not care because if they did they would make sure their product is what it is meant to be. I will not be recommending Papa Johns to anyone, instead I will be putting this complaint on trip advisor and FB, so no-one else gets ripped off. I will be avoiding Papa Johns from now on. Absolute disgrace.
We ordered for delivery 40 mins later checked tracker they had it down as collection, when we picked it up the server pretty much threw the food at me, food was ICE COLD rock hard when we got it home and very dry, they did not give us our full order and missed drinks. paid £50, will never go here again. stay away! My 6 year old eveded uo not eating dinner that night as by time this happened and was sorted it was 9pm at night.
I will not be using papa johns It was late, just warm When I complained I was told they could cook another pizza collect the cold one OR phone just eat for refund.
Restaurant was super helpful with order as I needed vegan cheese specifically. Delivery man was super friendly too ^ ^ deffo ordering again
Restaurant had forgotten my drink, so the rider quickly went back to store to get it
