O2 Valley X Omurice

Made two pick up orders through grubhub. Both are confirmed by store and notify me that they were ready for pick up by the system. Went to the restaurant. Clerk said they only receive 1 order. After showing them the proof on the grubhub app, they made an make-up order, but I have to wait there for an extra 10+ minutes, which makes the scheduled pick-up order meaningless. It's purely the human error of the store. However, I receive no apology.

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I had the most incredible dining experience at O2 Valley restaurant. From the moment I walked in, I was impressed by the modern and inviting ambiance. The combination of sleek decor and comfortable seating set the perfect tone for a memorable meal.

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I found a dead bug in my take out bento from O2 Valley. This greatly affected my dining experience and raises concerns about hygiene standards. It’s unacceptable and I don’t think I will visit again.

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I used to like to go to get bentos here. But my last 2 visits were just bad. The chicken was super salty. :

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Order is not ready at the store when the grubhub app says it's ready

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