5 /5
Rating
★
★
★
★
★
I want to give the highest praises to Ryan and his wife and Nothing but Bundt Cakes. They went over and beyond the call of duty to make sure my father received his cakes. I live out of state and placed an order for my father on Valentine's Day 2022. Mind you, I had told both my parents the delivery was coming that day and for my father to keep his cell phone with him. I had numerous appointments this day so imagine my surprise when I had all of these missed calls from Ryan. Once I got out of my appointment he informed me he tried to make contact with my parents. He rang the doorbell, knocked on the door, and went to both sides of my parents house to no avail. Afterwards he left a note for them to pick them up. I begged him to please try again as they are elderly and there was no one available to go and pick them up. He stated he would make the rest of his deliveries and then try again. He also said he would call me before he retried delivery. When he called I missed him again due to my second appointment. His wife also called and left a message saying she told him not to attempt again since he had not spoken back to me. When I heard the message I called him back and gave him permission to leave them at the door if my parents did not answer. When he went to my parents again I made sure my father was at the door. He also texted me a picture of him delivering to my father. He told me he and his wife were the owners. Thank you so much for all of your outstanding and phenomenal customer service. We truly appreciate you all and will never forget it.