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"Have been here twice now, most recently for lunch. Food trays were almost empty and not being replenished, waitress was rude. Quality of food was disapointing, we will not be back."
Phone: +15196883838
Address: 38 Oxford St, Tillsonburg, Ontario N4G 2G1, Canada, N4G2G1
City: Tillsonburg
Dishes: 7
Categories: 5
Reviews: 5
We have visited this restaurant several times over a number of years as eat in patrons. Of the many owners and/or operators, only one young couple have served decent food on the buffet and take out. All other times eating in, the buffet selection has been either empty trays, almost empty trays of dried rations or dried, crispy rice. The take out we have experienced mostly while the young couple have been in charge and has been relatively good(meaning at least fresh). We have tried the restaurant about every 6 months or so since that is when it seems it changes owners/operators. We were highly disappointed to see the young couple gone that last time we visited as the food again was terrible. The other day we decided to try the take out again. Hubby placed the order for 3 combination plates, one veggy lo mein and a soup that used to be available for 50 cents more when ordered with a combo. The people in charge were yet again different and the woman taking the order didnt understand what he wanted. She showed a new menu which he tried to order from..pointing on the menu as he ordered. Everytime we have ordered over the years they want you to order by number or letter not name of dish. This woman didnt want the number or letter. When he got home which is 14 kilometers away, we did not have our combination dinners. We had boxes. Dinner d was Soo Guy with chicken fried rice and an egg roll which we ordered 2. Instead we had 2 boxes of just Soo Guy. Third dinner was Sweet and sour shrimp also with Chicken friend rice and an egg roll. What we got was a box of shrimp. On top of the wrong orders, they charged more for it(we did compare the prices we paid with the new menu and it was the combination prices) We ordered at 8:30 pm while waiting for a family member at the hospital. We got home at 9:15 pm which is when we opened the bag. They close at 9 but I told hubby to call anyway. When he called, a gentleman answered the phone. Hubby told him of the order and we were told 'We are Closed' This has been the last straw with Lucky's. Highly recommend NOT to dine in or out here
Wife and I we ant for dinner at 7 pm. Most of the trays were empty. And what was there was dry or burnt Service was bad. Half way through our meal we finally got our drinks. Then when playing the bill the owner asked...More
Charming and simple Chinese décor to enhance your Chinese dining experience. Delicious fresh Chinese and Canadian hot food bar, fresh salad bar, fruit and ice cream dessert bar. Try their Chinese beer. Delicious!
terrible customer service visited one time and omg not one nice staff im surprise there still around the food was horrible and the waitress was a nasty woman and rude will never ever eat there agin
Have been here twice now, most recently for lunch. Food trays were almost empty and not being replenished, waitress was rude. Quality of food was disapointing, we will not be back.
