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"Joined a long queue outside premises for hot food and only discovered when we got to the top of it that they were serving ice cream only after 6. Other families turned away also. Be a much better idea to have a sign outside to explain."
Phone: +447787320320,+442870832150
Address: 57 The Promenade, BT55 7AF, Coleraine, United Kingdom
City: Coleraine
Monday: 10:00-22:00
Tuesday: 10:00-22:00
Wednesday: 10:00-22:00
Thursday: 10:00-22:00
Friday: 10:00-22:00
Saturday: 10:00-22:00
Sunday: 10:00-22:00
Dishes: 40
Amenities: 13
Categories: 5
Reviews: 4442
I’ve been a fan of Morellis for the best part of half a century and thought that I had tasted all that the famous brand had to offer. Recently a friend who lives in Portstewart suggested that I try the whipped ice cream that is exclusive to the happy little shop ‘Morellis to go’. Stepping inside the bright, happy little shop is like stepping into an Italian gelateria. The tiny little shop festooned with its vibrant murals and brightly coloured furniture bears testimony to its rich Italian heritage. This shop is all about ice cream. Look closely and a little way behind the myriad of ice cream, smiling at you from the cabinets, and you will see a simple little nondescript machine that churns out the most delicious homemade ice cream. Clearly the whipped ice cream is a secret that the locals like to keep for themselves. Seems I was especially lucky to be there on a day (and several times since) when the whipped Ice Cream had been made with award winning abernethy butter. Be warned you will want to return many times to this fabulous gelateria.
Visited here with a few family members, overall ice cream was good but the standard of service was very poor making the Morelli’s experience disappointing. I’m assuming the lady with the blond hair, wearing no uniform (apron) or hair net, walking about with keys hanging from her (displaying a safe key); “isn’t very security conscious”, is the manager/supervisor; not customer orientated in the slightest. I felt when asking her about the flavours she was annoyed and had no patience and just wanted me out of the “road”. I imagine that customer service isn’t at the fore front of this business as they get the footfall anyway and don’t have to provide any level of service, shame really as I remember visiting the “old Morelli’s” back in the day during the 80’s, it was a very personal place then. However the ice cream was good just the service let the experience down.
Brilliant choice of ice cream and plenty of options including sliders and nougat wafer. Our friend has a cashew nut allergy and her choice of nougat wafer was prepared separately. Most reassuring. Many thanks. This popular brand has expanded in the last few years. Delighted, as far more people can enjoy the amazing icecream. I had coffee and honeycomb in a medium wafer from the wide selection. It was absolutely delicious. The young staff were completely charming too. On another occasion I will sit down and have the biggest sundae the parlour makes. For another time!
I make it a point to try ice cream in all the countries we visit. We have traveled around the globe and this is by far one of the very best ice creams I have eaten. I always get plain vanilla so I can be sure to truly taste the ice cream and be able to compare with other countries. This ice cream is so good it is worth a trip back to Ireland!
Joined a long queue outside premises for hot food and only discovered when we got to the top of it that they were serving ice cream only after 6. Other families turned away also. Be a much better idea to have a sign outside to explain.
