Michael's Genuine Food Drink Miami

It was a birthday dinner. We hadn’t been together as a group for a year due to COVID, so we were really looking forward to it. We picked MGFD because it’s consistently good and most central to us all. The experience was horrible from the start. We waited a long while just to get water, and longer for the drinks. They arrived after our appetizers. We ordered the whole snapper who unbeknownst to us was at least an hour wait. I wish the sever would’ve mentioned that as they held the rest of our food with it. They tried bringing us chips; however it was in no ones interest. To make a long story shorter, most of the food quality was still what was expected, but the service was horrible and to make it worse, when the manager approached us to apologize, he offered us complimentary deserts as it was a birthday celebration, and never did one arrive at the table. We were there hours, and it was the longest meal I’ve had to wait for in my life. I don’t even think the fish was started til after and hour and a half into our visit. The hamburger was completely over cooked or left sitting waiting for the fish and it kept cooking itself. Regardless, the birthday girl, a foodie, was more than disappointed by the experience. This is my first and hopefully my only poor review on this site. Best

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I have loved Michael’s every time I have gone. My server completely forgot about us, then never asked us what we wanted for a drink. Our appetizers were bland, hard to eat and just completely disappointing. I’m so sad! I was really looking forward to another amazing night. I am so hopeful it was just an off night for them

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Food Delicious and tasty the service very good. Reservations is a must

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Good place. Food is interesting but can be hit or miss. Service great

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Always amazing

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