Mcdonald's St Helens Linkway

Absolutely avoid this McDonalds at all costs. I don’t eat at McDonalds because the local ones are a disgrace but this morning I went there to get two breakfast meals because I was asked to. Firstly, got in the driveway at the speaker to be ignored because of the two lanes, they served two cars that arrived at the other lane after me while saying to me ‘I’m taking payment, I’ll be a minute’. Eventually placed my order for two identical bacon roll meals queued while cars areas were obviously waiting at the window for food so I waited a few minutes to pay and then at least 5 minutes went by while the car’s ahead of me waited, then the car immediately ahead of me, which was distinctive was asked to park up as they quickly moved through. Now this is why I don’t go to local McDonalds drive thru’s because this happens every time I drive a distinctive car, as does my other half and every single time we are asked to park up because they only ask easily identifiable cars to do they can keep the queue moving so as to not put others off from joining. You never see a silver Focus being asked to park up. So as a result you’re discriminated against because you’re not driving a boring ‘everybody’ car. So as you can now work out I was asked to park up I said politely that I’d rather wait as they’re not exactly special orders and I was in a hurry so didn’t have time and also their car park is atrocious and I’ve previously nearly been crashed into while waiting there. Their attitude was absolutely disgraceful with the shout of ‘He’s refusing’, to which I replied ‘No, I’m waiting here for what I’ve paid for, like others did and if rather not be ignored while you prioritise others’. Then the bulldog came over and barked ‘you have to park up’ to which I responded I really don’t, I’ll park here thanks. She then closed the windows and when she returned she had the money I’d paid, in cash, and said she would call the police if I didn’t move The absolute nerve of her! Because I had paid on card and know my rights I told her that if she was insisting on a refund then I would have it on the card which I paid which legally I am entitled to. She snatched my card, disappeared with it eventually returning with it I insisted on a receipt to confirm. Because she has disappeared with my card I have now had to cancel that card because there is no way I am allowing them to potentially steal from it because under no should she have taken it away like that. Seriously avoid this place the people are more disgusting than the food.

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Waited over 90 minutes for food it came ice cold couldn’t eat a thing! We received the wrong drinks too so didn’t like them and was yet again unable to drink them. This isn’t the first time I swore ages ago I would never come back as every single time there are multiple issues but I gave them benefit of the doubt again and now here I am having issues again. Need to stop employing kids and give some proper training. A blind monkey could do a better job

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I went through an empty drive through so great ordering experience until the final window to be asked to park up, no spaces to park up as the previous 10 cars where also asked to do the same! 20 minutes later and im still waiting whilst watching deliveroo and just eat drivers come and go!!! No longer a drive through more like an online ordering service i wonder whether they get commission from the delivery companies

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Literally the worst mcdonalds i've had had food from, food looks like it was slapped together by a 6 year old, cold, ordered 20 chicken nuggets and received ZERO sauces, what kind of person thinks that if you order something that quite obviously meant to be dipped in sauce doesnt need sauce with it?! will never go here again, should be shut down or have the staff sacked for being useless.

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Very poor show. Mc donalds have lost customer service. Absolutly a shambles. Very poor indeed i know lets move with the times. But this is well not for me any more

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