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"Not only did they give me the wrong burger but the guy working JOJO had no idea what mayo was. It's annoying when someone just stare at you with a blank stare."
Phone: +442073732355,+441324486593
Address: Earls Rd, Falkirk, United Kingdom
City: Falkirk
Website: https://www.mcdonalds.co.uk
Monday: 05:00-02:00
Tuesday: 05:00-02:00
Wednesday: 05:00-02:00
Thursday: 05:00-02:00
Friday: 05:00-02:00
Saturday: 05:00-02:00
Sunday: 05:00-02:00
Dishes: 27
Amenities: 16
Categories: 5
Reviews: 4062
11.11.19 Night before we leave London. My friends really wanted some mcflurry so we came to this McDonald's near our hotel. It is very different from the US. Customers don't clean up after themselves. They just leave it at the table for the employees to clean it. I think it's also like that in the Philippines if I remembered correctly. But for this location, I don't know if they're short staffed because there were trash at every table. My friend and I sat at one that had the least amount of trash. Then saw this couple sat down at the other table after ordering food. That table had more trash so the lady just literally pushed all the trash to the side and half of it fell on the floor. It just wasn't very clean... We threw away our trash before we left though. The mcflurry was good though. It was actually my first time having it. I never even tried it in the US bc I haven't gone to McDonald's for years.
A normal McDonald's, but person serving could not understand English to take my order. It needed a colleague to help correct half of it. so it is not all go wrong. Then it was over a 5 minute wait just to wait for a normal food order. Whereas I'm many Mcdonalds stores the staff are well managed and motivated. Here they were dazed like they were hakf falling asleep. Probably because some of them could not do the job, so everyone felt there was little point? The rest of the experience was fine, just quite surprising considering how well they normally manage their stores.
Out of curiosity, I tried the McPlant and the Vegetable Deluxe. I was not disappointed. The McPlant tasted like any other McDonald's burger, most akin to the Quarter Pounder because of the various toppings. The Vegetable Deluxe, well, it was crispy and it tasted fine, I just don't know what it was exactly or what it was supposed to taste like. But if you want a crispy fried veggie contraption, it does the trick. Overall, I'm a fan please bring the McPlant to the US!
This McDonald's is my favorite in London to be quite honest. It's right next to Earls Court tube station and is fast, friendly, and exactly what you expect from a McDs burger and fries!!
Not only did they give me the wrong burger but the guy working JOJO had no idea what mayo was. It's annoying when someone just stare at you with a blank stare.
