4 /5
Rating
★
★
★
★
I ordered something from McCafe via the terminal and ordered lactose free milk for the latte macchiato for an additional charge. Then I was called to the checkout and was told that unfortunately there was no L. free milk. Ok suggestion to just use Café Crema instead. This was then done and when I picked it up, they discreetly tried to cheat me out of the 1.20 francs that the coffee was cheaper. I complained, was referred (possibly by the branch manager) and finally it was resolved to my satisfaction. I got an apple turnover as compensation :D This branch really deserves 5 stars, but if you have to complain that it's working... points are deducted.