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"Food: 5 Service: 5 Atmosphere: 5"
Phone: +12766384343
Address: 202 Commonwealth Ave, Martinsville I-24112, United States
City: Martinsville
Website: http://www.mcdonalds.com
Monday: 05:00-23:00
Tuesday: 05:00-23:00
Wednesday: 05:00-23:00
Thursday: 05:00-23:00
Friday: 05:00-23:00
Saturday: 05:00-23:00
Sunday: 06:00-23:00
Dishes: 11
Amenities: 9
Categories: 5
Reviews: 6041
I had the misfortune of meeting the GM named Phil this morning. I 'm a regular at this location and go thru several times a day for drinks. I swung by last night with my son and got a couple sweet teas and got home and discovered they were unsweet. They were wasted. I went thru drive thru this morning around 8:15 and told the GM Phil about this so they could replace the drinks. He asked if I still had the receipt which I didn 't even get one bc I don 't like receipts trashing up my car. He said did you call in? I said no. He said well you 're supposed to call in. He said we can 't just have people coming thru here just asking for free stuff. At that point I said ok whatever, I 'd like to order a sweet tea and he said I can 't process your order bc there 's no cash register over here and you 're holding up my drive thru line so I just gave him a look and rolled my window up and pulled off. I had to go get back in the drive thru line and wait to order my drink.Very rude and unprofessional and I will be reporting him to the district manager. I give them my business every single day and he 's really gonna be such a jerk over 2 drinks??? I asked the girl in the drive thru his name and I told her I was so sorry she had to work under him and I said he 's a jerk! And she kinda looked over her shoulder, looked back at me, smiled and nodded in agreement. They need a new GM who actually cares about the customers and not just
Service: Take out Meal type: Dinner Price per person: $1–10 Food: 3 Service: 5 Atmosphere: 4
