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"Horrible , we had to wait for 30 min for 3 hamburgers and a happy meal , a family next to us waited for 40 min for their meal. Awful ."
Dishes: 0
Amenities: 7
Categories: 5
Reviews: 287
We arrived at our hotel near Beaune much later than anticipated due to congestion on the motorway. We were unable to get a restaurant booking and we were really hungry so we decided to have a McDonald 's and go to bed. What followed was incredible. We sat outside to avoid the chaos inside. First thing was the orders were wrong and my husband 's had to be changed. As I was eating mine I came across a long hair embedded in the burger. My husband took the burger back to the counter only to be met with total indifference and an accusation that we had planted the hair so ourselves! His meal was now stone cold and mine inedible. The manageress was rude and dismissive. This McDonald 's appeared to be run by very young people whose standards of service were lacking. As we were speaking with the Manageress ??? some members of staff joined her in haranguing us. One even said that they couldn 't refund every time anyone found a hair in their burger!!! I wouldn 't normally review fast food outlets but the experience was so bad I just hope people read this and give the place a very wide berth.
We have stayed over at Beaune on our drive down to and back from the South for the past 3 years and stop of here for our meals. It is clean and the service is first-class. We will be back again this year!
Nice little place, very attractive inside, Most McD's are in France, and food is better quality than in the states as well. I do not like the self order kiosk, lazy of them, and not faster for us.
What a pity, empty restaurant and 25’ waiting for prepaid machine ... no comment frozen raw Deluxe potatoes and no more bubbles in beverages prepared 20’ before meal served!!!
Horrible , we had to wait for 30 min for 3 hamburgers and a happy meal , a family next to us waited for 40 min for their meal. Awful .
